Operational Volunteer Policies, part 1

Article ID: 63
Last updated: 26 Aug, 2013
Revision: 2
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These policies and practices, approved by the Board of Directors, are for all  volunteers. They are ongoing and subject to review by the board of directors.

Affirmative Action

There shall be no discrimination against an otherwise qualified volunteer by reason of disability or on the basis of age. Furthermore, there shall be no discrimination on the basis of race, color, ethnicity, sex, creed, national origin, or socio-economic status.

In addition, to ensure full equality of opportunity in all operations of the organization and activities, affirmative action policies and procedures shall be utilized in the recruitment, selection, training, placement, and recognition of volunteers. Special emphasis shall be placed upon securing involvement of under-represented groups.

Application and Selection

Volunteers are selected on the basis of their willingness to accept the Girl Scout Promise and Law, to perform the volunteer position and to participate in training for it.

Each candidate will complete a Volunteer Application and Agreement form, including the identification of three references. References will be reviewed to confirm that the applicant will be a good match for the volunteer position. A background check will be performed on applicants. Appointment to a volunteer position with Girl Scouts of the Northwestern Great Lakes, Inc. may be denied/revoked based on results of a background or reference check. The decision whether to exclude, limit or discontinue a prospective or current volunteer’s participation remains at all times within the discretion of our Council. A volunteer will be provided with Operational Volunteer Policies and Practices and a position description.

All candidates will be given a timely response regarding placement status. Volunteers not placed in the position for which they applied, or for which they were nominated, may be referred to other positions appropriate to their interest, skills and/or the needs of the Girl Scouts of the Northwestern Great Lakes, Inc.


All volunteers participating in the Movement shall be registered as members of GSUSA and shall individually pay the applicable membership dues ($15). Exceptions may be made for volunteers who are working in a temporary advisory capacity. Financial aid may be available.

Volunteer Appointment Letter

A volunteer appointment letter will be provided for all positions at the time of appointment, along with a position description and Operational Volunteer Policies and Practices. Volunteers will be reappointed by their assigned Council staff person.


The Council shall provide orientation and training to enable volunteers to fulfill their commitment to the best of their ability. New leaders must take leader training within two (2) months of appointment. All volunteers should continue their education with at least one position-related training event a year.

*For complete information on volunteer training policies and opportunities, see Volunteer Connect.


Ongoing supervision and guidance are provided to volunteers as they carry out their responsibilities. Supervision and guidance should include verbal and/or written feedback based on performance. All volunteers will have the opportunity to complete a year-end evaluation of their performance, the performance of their Council staff person and our Council.


The Council provides recognition to adults who give outstanding service to Girl Scouting.

*For detailed information on GSNWGL Adult Recognitions, see Volunteer Connect.

Reimbursement/Financial Assistance

The concept of volunteer service, of time and talent given without remuneration, is the strength of the Girl Scout Movement. Within this concept, it is recognized that special situations may warrant our Council meeting some expenses of volunteers so their services and skills will be available.


All Girl Scout members should wear the membership pin when participating in Girl Scout activities. Although Girl Scouts of the USA is a uniformed organization, wearing uniform pieces is encouraged but not required. Purchase of Girl Scout uniform pieces is at the volunteer’s expense.

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Volunteer Philosophy     Operational Volunteer Policies, part 2

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document Volunteer Philosophy
document Operational Volunteer Policies, part 2
document Troops
document Service Areas